Job Description

Description

:Job Summary
• The Virtual Care Navigator is responsible for assisting with on-site implementation of the school-based telehealth program. The Virtual Care Navigator will assist in the school-based telehealth visit process in a consumer focused, appropriate, and timely manner. Primary responsibilities include facilitating the connection between patient, parent, and provider through the telehealth system, operation of related equipment, summary documentation, and data collection. Will act as a liaison between CoxHealth, school district, and other stakeholders. Other duties as assigned.
Job Requirements
• Education
◦ Required: High school diploma or Equivalent
• Experience
◦ Required: 1 year customer service experience
• Skills
◦ Outstanding written verbal communication skills
◦ Proficient in Microsoft Office Programs
◦ Ability to multi-task
• Licensure/Certification/Registration
◦ Required: Obtain BLS Certification within 90 days of hireEducation: ▪ Required: High school diploma or Equivalent Experience: ▪ Required: 1 year customer service experience Skills: ▪ Outstanding written verbal communication skills ▪ Proficient in Microsoft Office Programs ▪ Ability to multi-task Licensure/Certification/Registration: ▪ N/A

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