Call Center Representative ($20 PH starting) Job at SPECTRUM, Morrisville, NC

clhNZ1RlTGpuUzIwNFArbENheThTQ1k9
  • SPECTRUM
  • Morrisville, NC

Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Please note: This is an onsite role!

As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

SPECTRUM CONNECTS YOU TO MORE

  • Tools + Tech : Work with innovative, customer service technology and information systems
  • Supportive Teams : Learn from managers and work with team-oriented colleagues who want you to grow and succeed
  • Competitive Pay : Generous $20 per hour starting pay
  • Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company
  • Learning Cultur e: We invest in your learning, and provide paid training and coaching to help you succeed
  • Total Rewards : Our comprehensive benefits are among the best in the industry

Apply now, connect a friend to this opportunity or sign up for job alerts !

CRP113 2025-58966 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Full time, Local area, Visa sponsorship, Shift work, Night shift,

Similar Jobs

Allied Universal®

Security Guard - Allied Universal​ Job at Allied Universal®

 ...Job Description Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide...  ...regulations and may be required prior to employment. *A valid drivers license will be required for driving positions only Perks... 

City of Grand Prairie, TX

29 Hour Part Time - Custodian - Tony Shotwell Life Center Job at City of Grand Prairie, TX

 ..., and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education: High school diploma or GED. Experience: Less than one year of related experience. Licenses : Valid Driver's License required. 01 What... 

Jobot

Reproductive Endocrinologist & Infertility Physician - REI MD Job at Jobot

 ...Fertility space! Please reach out to me directly to discuss details: Ph: 949.688.6045 E: -endocrinologist-and-infertility-physician-rei- md/(***) ***-****?utm_source=ZipRecruiter Why join us? Medical / Dental / Vision Flexible Scheduling 401k with 6% match... 

Getdx

Events Marketing Coordinator Job at Getdx

 ...Lake City, profitable, and more than tripling revenue year over year. DX is looking for a Marketing Coordinator to execute our growing series of DX-hosted in-person panel events for engineering leaders. These events gather 70110 attendees and feature speakers from top... 

Transporting Logistics

High-Paying Regional CDL A Driver | $1,600-$2,200/Week | Home Weekly Job at Transporting Logistics

 ...Tired of trades that don't pay what you're worth? We're offering a top-tier regional driving position with serious earning potential....  ...and commercial) A clean drug screen history Build a solid, high-income career with a company that rewards your drive. Apply now!...