Position Description:
Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude.
This position includes the following:
-Answering incoming phone calls in a fast-paced environment.
-Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information
-Educating taxpayers of online resources and current tax policies
-Submitting requests for payment arrangements -Participation in all team engagement activities.
-Meeting performance expectations
Experience Required :
Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).
...Healthcare Project Manager Job Overview Location : United States, San Francisco, California # Job skills Construction Management... ...Scheduling, Submittals, Change orders. Demonstrated high level of performance in project budgeting, contract negotiations...
...Job Description Description The Pipe Welder is a key contributor in our fabrication team, specializing in high-quality welding and fitting work that ensures the structural integrity and performance of critical systems. This role brings advanced technical skill to...
...Great Clients! Great Team!$15 Base Pay per Hour for Experienced Stylist. With BASE PAY, TIPS, RETAIL COMMISSION, and SERVICE BONUSES... ...shampoo bowls, and comfortable attire. Are you a licensed hair stylist passionate about cutting hair and making your clients look...
...information, visit us at cornerstonebuildingbrands.com. Job Description SoftLite in Streetsboro, Ohio is looking for a Process Engineer to join the Operations Team on first shift. SoftLite Windows & Doors, a business of Cornerstone Building Brands,...
...Job Description Overview: Assistant Manager Discount Tire 5280 Central Ave NE Columbia Heights, MN 55421 AT DISCOUNT TIRE, WE CHANGE MORE THAN TIRES Overview With a comprehensive training program geared towards career advancement and a promote...