Biomedical Field Service Technician -- Surgical Equipment Job at STERIS - Commercial Operations, Anchorage, AK

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  • STERIS - Commercial Operations
  • Anchorage, AK

Job Description

Job Description

Job Description

Role Snapshot

Start your day from home, head straight to hospitals in your territory, and keep critical surgical equipment running at peak performance. As a remote, field-based technician, you’ll diagnose issues, repair complex electro-mechanical systems, and support installations that directly impact patient care.

A Day in the Life
  • Arrive onsite prepared to troubleshoot and repair STERIS and competitor systems used in surgical procedures.
  • Plan your schedule independently to complete preventive maintenance, service and warranty calls, installations, field upgrades, and other assignments.
  • Document work thoroughly using advanced digital tools to meet regulatory and compliance requirements.
  • Partner with Tech Support, Engineering, and Service Contract Management to escalate complex issues and resolve them efficiently.
  • Present customers with clear repair options and pricing; with leadership support, collaborate with Sales to elevate customer experience and identify territory opportunities.
  • Support multiple customer sites within your assigned territory based on service agreements and needs.

This is a home-based role; you will be in the field within your territory every day.

Your Background

People who thrive in this role often come from hands-on trades such as HVAC, refrigeration, boilers/chillers, industrial maintenance, automotive/diesel, aviation repair, plumbing, electrical, or general equipment repair.

Qualifications
  • High School Diploma or GED and 4+ years of work experience, including at least 2 years in a mechanical/technical capacity. An Associate degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement.
  • Experience engaging with customers and collaborating within a team.
  • Strong written and verbal communication.
  • Basic computer proficiency (Windows, email, navigation, mobile apps, and data entry across multiple systems).
  • Availability for flexible schedules, which may include early/late hours and occasional overnights based on customer and business needs.
Required:

Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.

What You’ll Gain
  • Market competitive pay
  • Extensive paid time off plus 9 company holidays
  • Medical, dental, and vision coverage
  • Company vehicle
  • Company cell phone and laptop
  • Tools, equipment, and uniforms provided
  • Short- and long-term disability
  • 401(k) with company match
  • Maternity and paternal leave
  • Optional add-ons and discounts (including pet insurance)
  • Tuition reimbursement and continuing education programs
  • Excellent advancement potential and a stable long-term career path
You Should Be Proficient In
  • Driver's License
  • Mechanical Troubleshooting Skills
  • High School / GED

Job Tags

Contract work, Temporary work, Work experience placement, Remote work, Work from home, Flexible hours, Night shift,

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